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Bookings

We look forward to welcoming your fury friend at FurKids Retreat!

To ensure your small dog is completely comfortable with our team, we have a free ‘Meet and Greet’ policy for first time guests coming to stay with us. We will discuss the details and arrange a good time for a visit when you call to make a booking. You are also welcome to tour our facilities ahead of making a decision. Just give us a call to arrange a suitable time.

We are open seven days a week and our operating hours for check-ins and check-outs are 7.30am – 10.00am & 3.00pm – 5.00pm Monday to Friday, and 9.00am – 10.00am Saturdays and 2.00pm – 3.00pm Sundays. We are Closed for pickups and dropoffs all Public Holidays.

Rates

Our rates include all meals, treats, accommodation, walks, daily photo or movie updates, and baths for canine guests staying five days or more.

Dog Rates

$60 per dog Monday – Friday

$65 per dog Saturday – Sunday

$70 per dog peak/public holidays

$50 Daycare

Rates are per calendar day

Cat Rates

$40 per cat Monday to Friday

$45 per cat Saturday – Sunday

$50 per cat peak/public holidays

Rates are per calendar day

Other important things to note:

  • We are closed for pick-ups and drop-offs on Christmas Day, Boxing Day, New Years Day, Good Friday and Easter Monday
  • A minimum five days booking is required during school holidays
  • A minimum ten days booking is required during Christmas school holidays
  • Confirmation of dates requires a 50% deposit
  • Deposits are non-refundable
  • Full payment is required 48 hours prior to arrival
  • No refunds or credits for cancellations within seven days of intended day of stay
  • Exclusive Whole Dog Chalet hire must be booked and paid for in full two months in advance.

For the enjoyment and safety of all our guests, we have a few terms of stay that we kindly ask you follow:

  • All dog guests must be 10kgs or under and 40cm in height and under!
  • Guests need to be friendly in nature and enjoy the company of other dogs as our guests do socialise and play together.
  • Our canine guests must be immunised with the C5 vaccination or C4/C3 with internasal Bordetella or equivalent at least four weeks before arrival.
  • Feline guests must be immunised with the F3 vaccination at least four weeks before arrival.
  • Proof of vaccination must be provided with your booking.
  • All dog guests must be sterilised from 6 months of age.
  • Please treat your fury friend for fleas and ticks prior to their stay at FurKids Retreat. If fleas or ticks are found on your pet during their stay, they will be treated appropriately and this will be charged on your account.

Read the full booking terms & conditions.

Returning guests

To our returning guests, we thank you for your ongoing support! Please log in to the Customer Portal below to make your booking.

If you are a new guest, please contact our office for a friendly chat. Our owner will assist with your booking and discuss our ‘Meet and Greet’ policy with you.